Job Summary We are looking for an enthusiastic and customer-focused Sales Associate to join our team The ideal candidate will be passionate about our products possess excellent communication skills and be dedicated to providing a positive shopping experience for every customer This role involves assisting customers processing sales maintaining store appearance and contributing to overall store success Key Responsibilities Customer Service Excellence o Greet customers warmly and ascertain their needs and preferences o Provide product information demonstrate product features where applicable and offer suggestions to help customers make informed purchasing decisions o Handle customer inquiries complaints and returns exchanges professionally and efficiently ensuring customer satisfaction o Build rapport with customers to encourage repeat business Sales and Transactions o Operate the Point of Sale POS system accurately to process sales cash credit card and other transactions o Handle cash and manage change accurately o Promote special offers discounts and loyalty programs to customers o Meet or exceed individual and team sales targets Merchandising and Store Operations o Receive unpack and arrange merchandise on shelves and display units neatly and attractively o Ensure all products are correctly priced and labeled o Replenish stock on the sales floor promptly from the stockroom o Maintain a clean organized and inviting shopping workplace including dusting sweeping and tidying displays o Monitor inventory levels and communicate stock shortages or excess to the Store Manager o Assist with visual merchandising to create appealing product displays Product Knowledge o Develop and maintain comprehensive knowledge of all products including stationery brands fancy items e g novelty pens quirky notebooks and gift categories e g personalized items decorative pieces Job Type Full-time Pay 8 000 00 - 12 000 00 per month Education Higher Secondary 12th Pass Preferred Language English Preferred Location Kanhangad Kerala Preferred Shift availability Day Shift Preferred Work Location In person