Candidate Profile Experience Minimum 1 - 2 years in customer service customer interaction or any customer facing role Industry Beauty Skincare Wellness Retail Hospitality E-commerce preferred Skills Excellent communication and interpersonal skills especially in English Previous experience working on Shopify WhatsApp AP I etc Key Roles Responsibilities Customer Communication Communicating with customers for all general queries on various platforms socials WhatsApp calls emails and in person Technical Coordination Addressing and resolving technical skincare inquiries by coordinating with internal teams Order Management Assist customers with order placements modifications and cancellations ensuring accuracy and timely processing Support in creating draft orders Record Maintenance Maintaining customer records and ensuring personalized customer engagement Issue Resolution Logging and tracking customer service issues and errors and following up until resolution Trend Reporting Aggregating and reporting on customer service trends quarterly to sales technology design and merchandising teams Job Type Full time Pay 300 000 00 - 500 000 00 per year Application Question s Do you speak fluent English How many years of experience in Customer Service do you have Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Service Associate (Maharashtra)
🏢 Upstart Careers
📍 Maharashtra