We are seeking dynamic and customer-oriented individuals to join our voice process team The role involves handling inbound and or outbound calls to provide assistance resolve queries or promote services products while maintaining the highest standards of professionalism Key Responsibilities Handle inbound outbound calls to assist customers with queries complaints or service requests Provide accurate product service information and resolve issues promptly Maintain call quality standards including etiquette clarity and problem resolution Update CRM systems with call details customer interactions and follow-ups Ensure customer satisfaction and maintain a positive brand image Requirements Excellent verbal communication skills English Active listening and problem-solving abilities Prior experience in customer service or call centers preferred Fresher can apply Ability to handle pressure and work in rotational shifts Basic computer knowledge MS Office CRM tools Job Type Full time Pay 10 972 46 - 30 298 91 per month Benefits Health insurance Paid sick time Ability to commute relocate Zirakpur Punjab Reliably commute or planning to relocate before starting work Preferred Experience Customer support 1 year Preferred Language English Preferred Shift availability Night Shift Preferred Work Location In person

📌 Voice Process (customer Support) (Zirakpur)
🏢 Important Group
📍 Zirakpur