Our team members are at the heart of everything we do At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere Apply today Job Details Perform day-to-day operational activities within the SAP Ariba platform Monitor system performance health checks and availability Must know SAP Ariba modules SLP Sourcing Contracts and Buying Invoicing Have active knowledge of establishing and administering catalogs Execute routine maintenance tasks and system housekeeping activities Work assigned support tickets through Service Now to resolution within defined SLO timeframes Troubleshoot and resolve technical issues user problems and system errors Escalate complex issues to appropriate technical teams or SAP support when necessary Maintain detailed ticket documentation and resolution records Provide root cause analysis for recurring issues Collaborate with Cencora Ariba administrators to design and implement current business processes on the platform administration Must know how to configure workflow approvals business rules and system parameters within SAP Ariba Support integration activities between Ariba and other enterprise systems Support interface testing and validation activities Participate in regular status meetings and project reviews Coordinate with internal IT teams and business users Provide timely updates on system issues and resolution status Maintain comprehensive system documentation and configuration records Meet or exceed defined SLO metrics for ticket resolution times Identify opportunities for process optimization and efficiency gains Perform day-to-day operational activities within the SAP Ariba platform Monitor system performance health checks and availability Must know SAP Ariba modules SLP Sourcing Contracts and Buying Invoicing Have active knowledge of establishing and administering catalogs Execute routine maintenance tasks and system housekeeping activities Work assigned support tickets through Service Now to resolution within defined SLO timeframes Troubleshoot and resolve technical issues user problems and system errors Escalate complex issues to appropriate technical teams or SAP support when necessary Maintain detailed ticket documentation and resolution records Provide root cause analysis for recurring issues Collaborate with Cencora Ariba administrators to design and implement new business processes on the platform administration Must know how to configure workflow approvals business rules and system parameters within SAP Ariba Support integration activities between Ariba and other enterprise systems Support interface testing and validation activities Participate in regular status meetings and project reviews Coordinate with internal IT teams and business users Provide timely updates on system issues and resolution status Maintain comprehensive system documentation and configuration records Meet or exceed defined SLO metrics for ticket resolution times Identify opportunities for process optimization and efficiency gains What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements Full timeAffiliated Companies Affiliated Companies CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITEDEqual Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law The company s continued success depends on the full and effective utilization of qualified individuals Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements If you wish to request an accommodation while seeking employment please call (phone hidden) or email hrsc cencora com We will make accommodation determinations on a request-by-request basis Messages and emails regarding anything other than accommodations requests will not be returned

📌 Administrator Ii - Io (Maharashtra)
🏢 Cencora
📍 Maharashtra