LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley Founded by the team that helped Facebook reach over one billion users LotusFlare was founded to make affordable mobile communications available to everyone on Earth Today LotusFlare focuses on designing building and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises Our platform Digital Network Operator DNO TM Cloud is licensed to telecommunications services providers and supports millions of customers globally LotusFlare has also designed and built the leading eSIM travel product - Nomad Nomad provides global travelers with high-speed affordable data connectivity in over 190 countries Nomad is available as an iOS or Android app or via getnomad app and Responsibilities As a Product Designer you will embed yourself in a cross-functional team of Product Engineering and Customer Success to drive shared vision and execution of important B2B2C product experiences across connectivity and developer enablement spaces You will be responsible for managing the end-to-end Product Design process including defining the most compelling problems to solve conducting secondary and primary research to understand problem space and evaluate your solutions prototyping at different levels of fidelity and delivering high-fidelity designs to the development team You will be the advocate for User Experience within the company and amplify the Human-Centered Design mindset across the organization Job Requirements Collaborate with product managers engineers and other designers to identify opportunities test and launch new products and features in a fast-paced dynamic environment with ambiguity Lead and participate in usability research and user interviews Inform design decisions through an iterative process by evaluating quantitative and qualitative feedback Design elegant yet efficient flows interactions across platforms web mobile and emails Produce storyboards site maps user flows wireframes and prototypes to articulate functionality and user experience Clearly and concisely articulate design thinking process and methodologies present prototypes and other artifacts to influence senior leaders both internally and externally Anticipate and address feedback develop opinions and gain alignment Give and solicit feedback from designers and cross-disciplinary partners Job Requirements Have 5 years of experience working in full-stack product design demonstrating solid UX UI craft Advise and help guide user research evaluative and generative studies and observe and analyze end-user behavior Are comfortable with executing core skill sets of product design visual design prototyping interaction design and information architecture Can build clear concise presentations to influence wide audiences including executives via storytelling Are an organized systems thinker who can flex and operate to the needs of different projects teams and systems Are a team player and can communicate and collaborate with various stakeholders product managers and engineers Have cross-platform design experiences Mobile Web Desktop Web Android iOS emails Benefits Competitive salary package Paid lunch In the office Medical Insurance Yearly bonus Training and workshops Top-of-the-class engineers to learn from and work with Recruitment Process HR Interview followed by 4-5 Levels of Technical Interviews About us At LotusFlare we attract and keep amazing people by offering two key things Purposeful Work Every team member sees how their efforts make a tangible positive difference for our customers and partners Growth Opportunities We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software From the beginning our mission has been to simplify technology to create better experiences for customers Using an experience down approach which prioritizes the customer s journey at every stage of development our Digital Network Operator TM Cloud empowers communication service providers to achieve valuable business outcomes DNO Cloud enables communication service providers to innovate freely reduce operational costs monetize network assets engage customers on all digital channels drive customer acquisition and increase retention With headquarters in Santa Clara California and five major offices worldwide LotusFlare serves Deutsche Telekom T-Mobile A1 Globe Telecom Liberty Latin America Singtel and other leading enterprises around the world Website www lotusflare com LinkedIn https www linkedin com company lotusflare Instagram https www instagram com lifeatlotusflare Twitter https twitter com lotus flare 3utuM1WOcr