Job Responsibilities Act as the primary point of contact for customers ensuring high levels of satisfaction and retention Manage customer database CRM software to track inquiries bookings and follow-ups Handle inbound outbound calls for service reminders feedback and promotions Coordinate between the operations team and customers for service updates and delivery schedules Develop personalized engagement strategies to convert leads into repeat customers Resolve customer complaints efficiently and escalate issues when necessary Monitor customer feedback and provide insights to improve services and operations Assist in creating loyalty programs campaigns and after-service care communication Maintain service quality standards by ensuring consistent customer experience Job Type Full time Pay From 14 000 00 per month Schedule Day shift Evening shift Weekend availability Supplemental Pay Performance bonus Application Question s Experience of 2-3 years in the same field Language english hindi primarily and punjabi Required Work Location In person Speak with the employer 91 (phone hidden) Expected Start Date 01 08 2025