Department Sales Support Pricing Quotation Reports to Manager Team Leader Reports Submit daily reports reflecting enquiries received quotations provided and conversion rates Ensure all reports are accurate timely and aligned with team targets Job Summary We are seeking a detail-oriented and results-driven Sales Support Executive to join our freight forwarding team This role will focus on managing sales enquiries preparing accurate and timely quotations maintaining enquiry logs and supporting conversion efforts The ideal candidate should have a strong understanding of logistics pricing excellent coordination skills and the ability to work in a fast-paced workplace Log all received enquiries in the Enquiry Log with proper referencing including attached enquiry emails Perform regular audits to ensure all received enquiries are accurately logged and tracked Provide accurate and complete cost quotations o FOB enquiries - within 1 hour o EXW enquiries - within 3 hours Ensure all quotes reflect current rates surcharges and correct routing Random checks to be performed between enquiries received and quotations submitted to ensure quality control Deliver a minimum of 20 quotations per day Ensure that all enquiries are followed up and closed with accurate feedback within 1-2 days of quoting Achieve and maintain a minimum 40 to 50 conversion rate on a weekly basis Maintain an organized workflow to handle multiple enquiries simultaneously with a strong turnaround time Achieve and maintain a minimum 60 conversion rate on a weekly basis Use internal tracking tools scripts e g Script 2998 to monitor performance and outcomes Ensure that all enquiries are followed up and closed with accurate feedback within 10 days of quoting Collaborate with operations customer service and sales teams for timely follow-up and resolution Education and or Experience Bachelor s Degree in Business Minimum 3 years Customer Service experience in Air or Sea products Language Skills Ability to communicate fluently in English Knowledge of Arabic and Hindi is an advantage Ability to create routine reports and communicate clearly and informatively Computer Skills Knowledge of EDP software MS Office Suite Power Point Excel and Word Ability to understand and use the FRESCON site Job Types Full-time Permanent Pay 25 000 00 - 50 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Monday to Friday Work Location In person

📌 Sales Support (pricing/quotation) (Maharashtra)
🏢 freight systems India
📍 Maharashtra