Key Responsibility Areas KRAs - Coordinator Role 1 Agent Coordination - Admissions Visa Regular follow-up with agents for collection and verification of admission and visa-related documents Communicate updates and missing documentation requirements via phone calls WhatsApp and official emails Act as the single point of contact between internal teams and agents for admission and visa-related coordination 2 Admission Visa Requirement Communication Stay updated with the latest university and embassy guidelines Share updated checklists process changes and timelines with agents promptly Resolve queries related to admission and visa requirements in a timely and qualified manner 3 CRM Documentation Management Ensure all communication and updates are logged in the CRM system accurately Track document submissions and follow up on pending items Prepare reports on application progress and document status for internal and external reviews 4 Agent Meetings Webinars Zoom Sessions schedule and conduct regular Zoom meetings and webinars with agents to share key updates processes and timelines Prepare presentations or briefing materials to support these sessions Maintain attendance and feedback records for continuous improvement 5 Social Media Coordination coordinate with the marketing team to provide content ideas agent student success stories or updates for social media Be presentable and confident to occasionally appear in short videos reels or testimonials representing the team Support in drafting captions student quotes and other communication material for platforms like Instagram LinkedIn etc 6 Communication Skills demonstrate strong written and verbal communication skills in English for professional correspondence Draft clear concise and grammatically correct emails messages and internal communication Confidently present in webinars virtual meetings or in-person agent interactions 7 Team Support Internal Coordination collaborate with admission visa and marketing teams to ensure streamlined operations Participate in team meetings reviews and training sessions and contribute with updates and insights 8 Student Handling if required Guide students directly on document preparation checklist adherence and resolving general queries Act as a secondary support for escalated or complex student-agent cases Job Type Full-time Pay 20 000 00 - 27 000 00 per month Benefits Provident Fund Schedule Day shift Application Question s Do you have 3 years of experience as an application oficer in study abroad Work Location In person

📌 Application Officer (New Delhi)
🏢 Indo European
📍 New Delhi