ConnectWise is an industry and Global leading software company with over 3 000 colleagues in North America EMEA and APAC As a community-driven software company dedicated to the success of technology solution providers our suite helps over 45 000 of our partners manage their businesses better sell more efficiently automate service delivery and remotely control technology so they can consistently deliver amazing customer experiences Our company is powered by our connections our colleagues and our community And we accept all kinds Game-changers innovators culture-lovers and humankind We invite discovery and debate We recognize key moments as milestones We see you and value you for your unique contributions Our inclusive positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills giving you the choice of how YOU make a difference Curious Read this prospect to learn how YOU can make a difference at ConnectWise General Summary The Product Owner is responsible for reviewing analyzing and evaluating business systems and user needs This role works in partnership with cross-functional teams to assist in project direction and ensures projects are well coordinated Essential Duties Responsibilities Provides support to the cross-functional teams with a high attention to detail Identifies defines and analyzes problems to understand the cause and impact to design solutions Creates outcome driven solutions to problems defined by the Product Manager Conducts intentional methodical research into product area s including partner interviews competitive research and internal stakeholder discussions Performs a variety of tasks to ensure successful delivery of a defined objective for the scrum team by writing clear user stories and user acceptance criteria Verifies document requirements to define project scope Knowledge Skills and or Abilities Required Ability to work independently on projects and processes with minimal supervision Broad theoretical knowledge of applicable work area Ability to situationally adapt and understand new technology processes as per business requirements Strong analytical and problem-solving skills Strong team player with the ability to build positive and collaborative relationships within the ConnectWise organization Willingness to call or speak with customers directly Must have excellent and effective oral and written English communication skills to speak with both technical and non-technical audiences o Can clearly articulate problems we are trying to solve when engaging with the team and stakeholders o Strong documentation skills Knowledge of Scrum Agile Methodologies Educational Vocational Previous Experience Recommendations Bachelor s degree in related field or equivalent business experience 3 years of related experience as Product Owner Working Conditions Pune Hybrid ConnectWise is an Equal Opportunity Employer dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment ConnectWise provides equal employment opportunities to all employees and applicants without regard to race ethnicity color religion age sex including pregnancy sexual orientation gender gender identity or expression ancestry national origin citizenship status physical or mental disability genetic information military veteran status marital status familial or parental status or any other characteristic or status protected by applicable federal state and local laws The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job Other duties may be assigned as needed Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and or to receive other benefits and privileges of employment If you need a reasonable accommodation for any part of the application and hiring process please contact us at talentacquisition connectwise com or 1-(phone hidden)