Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook And as you help us create a better world we will help you build your own intellectual firepower Welcome to the relentless pursuit of better We are inviting applications for the role of BA Master Data Management In this role you will be responsible to perform day-to-day operations while maintaining SLA Solving queries related to Customer master domain This role will be reporting to the manager of MDM The resource will be working with a cross functional team and will maintain analyse execute requests with utmost quality with eye for details with positive experience in MDM- customermaster We are looking for some who should be open to work in any shift as per the business requirement Follow defined standard operating processes and procedures for all deliverables processes Take ownership of performance against all the assigned Master data processes and key categories Accountable for the quality and accuracy Plan and priorities the workload to ensure that all assignments are delivered accurately to meet specified timelines planning Ensure timely and accurate update of all master data records Responsible for delivering all the tasks on-time every-time Ensure that the schedule is reviewed as circumstances change timeliness Be responsible formaintaining the SLA of each period and the delivery performance Ensure that all the reports are maintained and cleared on time Raise incident tickets to the relevant helpdesks when there is an issue Participate in idea generation and improvement activities Comprehend incoming and outgoing data flows for SAP master data Comprehend explainand enforce data creation and change processes Good knowledge of governing policies around customer data as per the area of work Update maintain the departmental procedures SOP s tools and metrics for the master data team Ensure all Data Quality KPIs Key Performance Indicators are met Ensure that the company s master data business rules policies and procedures are adhered Qualifications we seek in you Minimum Qualifications Any Graduate Bachelor s degree Outstanding at communication collaboration verbal and written Understanding of any ERP or relevant experience Preferred qualifications Good customer handling skills Advanced use of MS Office Excel PowerPoint Word Ability to define solve problems Collect Data Establish facts High Energy Level Work with business units and process experts to resolve master data issues Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobBusiness Analyst Primary LocationIndia-Bangalore ScheduleFull-time Education LevelBachelor s Graduation Equivalent Job PostingJul 31 2025 2 14 47 AM Unposting DateAug 30 2025 1 29 00 PM Master Skills ListOperations Job CategoryFull Time

📌 Business Analyst - Master Data Management (Karnataka)
🏢 Genpact
📍 Karnataka