Job Summary We are hiring a Telecalling Executive to handle inbound and outbound calls provide information resolve queries and support outreach or service campaigns The ideal candidate should have clear communication skills a polite and confident tone and the ability to handle high call volumes efficiently Key Responsibilities Make outbound calls to customers clients public as per campaign or project requirement Handle inbound calls and resolve queries related to services schedules or support Provide accurate and timely information over the phone in a polite and respectful manner Record call details feedback and responses accurately in the system Follow scripts and calling protocols for consistency and clarity Escalate unresolved issues to the supervisor or appropriate department Meet daily weekly calling and reporting targets Maintain call quality customer satisfaction and skilled conduct at all times Required Qualifications Minimum 12th pass Graduation preferred Previous experience in telecalling customer service or BPO preferred Proficiency in Marathi Hindi and basic English as per audience Basic computer knowledge data entry CRM tools spreadsheets Preferred Skills Attributes Good verbal communication and listening skills Polite confident and customer-friendly approach Patience to handle diverse callers including elderly or irate individuals Target-oriented and self-motivated Team player with a positive attitude Location Kothrud Pune Maharashtra Salary Based on experience To Apply Email your resume to hrmanager dfgservices in or contact (phone hidden) Job Type Full-time Pay 12 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Schedule Day shift Language Hindi Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Call Center Executive (Maharashtra)
🏢 DFG Services
📍 Maharashtra