Role Overview The Operations Software Engineer creates enhances and maintains business applications configures custom code to support the company s business needs and marshals those configurations through a standard SDLC progression Additionally the Engineer is accountable for project deliverables in line with quality targets and SLAs while adhering to best practices Good Clinical Practice GCP the company s processes and global industry regulations The ideal candidate possesses basic product knowledge and basic knowledge of user applications Key Accountabilities Decision Making Influence Application Development Study Configuration Operations Software Engineer UP - GTD - Works with Global Project Management and the Solution team to understand business requirements for assigned tasks Develops and maintains application components under supervision Support Global Technical Delivery in meeting business objectives outlined in Goals and Objectives Operations Software Engineer GTD Works with the Solution team to understand the business requirements for assigned tasks Supports all phases of verification testing by efficiently diagnosing and resolving defects Collaborates with the Delivery Manager Lead to keep the project on time Coordinates with the Software Engineer team to understand design patterns standards customizations and resource capacity planning Understands and follows all coding standards Creates robust well-documented code Designs creates and modifies database objects as required Completes unit testing creates documentation and executes peer reviews as required Adheres to source control versioning best practices and operational process requirements when executing study configuration tasks Regularly communicate status updates of assigned tasks to internal and external stakeholders Requests requirements and design clarifications when necessary Willingly and openly adopts and supports iterative process improvements Job performance measured individually as it pertains to team goals aligned with corporate objectives for Global Technical Delivery and the values of Signant Health Site Support Responsibilities Rater Station Only Adheres to source control versioning best practices and operational process requirements Perform general Site Support in support of the study configurations in the field as required They are diagnosing and resolving defects as part of general site support Prepare confirm all required change control documentation including updates to design and other technical documents Deploys resolution to testing and production environment as required Quality System Responsibilities Performs all work following documented Standard Operating Procedures SOPs Working Instructions Adheres to Good Clinical Practices GCP 21 CFR Part 11 and other regulatory requirements as required Knowledge Skills Attributes Essential 2 - 3 years of experience professionally developing software Detailed knowledge of software development process and practices Programming experience in any language Knowledgeable about application development configuration and support areas Ability to work independently and resourcefully toward quality and high-performance solutions Problem-solving skills and good decision making to escalate when necessary Ability to provide concise and accurate feedback to the client and the teams about progress and outcomes Ability to work in a team setting providing backup support to team members Ability to establish and maintain effective work relationships with co-workers within and across functional areas Strong analytical skills with an ability to comprehend business requirements Specific to Products of IRT and Rater Station Microsoft SQL Server Management Studio and Server Reporting Services and T-SQL Microsoft Visual Studio IDE ASP NET MVC C w LINQ Web code and data standards for HTML JavaScript XML JSON REST Desirable Agile Scrum methodologies Atlassian Suite tools such as Bit Bucket Confluence JIRA X-ray Jira Service Manager Source Control Software such as Team Foundation Server Bit Bucket or other Git-based source control Microsoft SQL Server Integration Services Microsoft SQL Server Reporting Services Microsoft Azure Cosmos DB Kubernetes REST APIs Leading software design and development efforts on assigned projects Experience estimating project time needed for quoting development and support tasks Experience capability and willingness to share knowledge openly with others including lessons learned Willingness to work flexible hours Familiarity with GCP and 21 CFR Part 11 Familiarity with defect tracking software We know that everyone has different wants and needs which is why along with a highly competitive base salary we support our people and their loved ones with a variety of perks and benefits As part of our team some of the benefits you can expect to receive are Medical Insurance Group Accidental Coverage Insurance Group Term Life Insurance Company Paid Subscription to Calm - The 1 app for mental fitness Employee Referral Program - Bring the Best to Signant Health and earn a reward Wellness Program - Participate in challenges and earn points for rewards Proof - Signant s Employee Recognition Program where you can accumulate points to redeem exciting merchandise gift cards tickets and more Burn Along - Digital fitness and wellness platform Does this sound like something you d like to explore Then we d love to hear from you To apply please submit your CV and a cover letter letting us know why you think you d be perfect for this role We will begin reviewing submissions during the application period and will fill the vacancy as soon as a suitable candidate is identified At Signant Health accepting difference isn t enough we celebrate it we support it and we nurture it for the benefit of our team members our clients and our community Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or veteran status