Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible We are renowned for our technical excellence and leading innovations and for making a difference to our clients and society Our workplace embraces diversity and inclusion - it s a place where you can grow belong and thrive Your day at NTT DATA The Senior Associate Networking Technical Services TS Systems Integration Specialist is a developing subject matter expert responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements SLAs This role performs configurations actions installations and attends to break fix events This role works towards associate to professional level certification whilst at the same time developing business knowledge Key responsibilities Owns larger portions of an installation break fix incidents at a low to medium level of complexity during project lifecycle Takes responsibility for problem resolution and troubleshooting during project lifecycle Escalates complex problems to the relevant third parties Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover Compiles and maintains project administration Time Capture and feedback to stakeholders Conducts elementary presentations within the customer s organization Expected to take leadership from senior resources on relevant technologies according to specialization and best practice Performs any other related task as required To thrive in this role you need to have Developing fundamental project and administration ability Developing understanding and appreciation of technical design principles and compute layers Ability to develop an understanding of fundamental project and administration processes Display a strong learning orientation Good verbal communication skills Demonstrate a client service orientation Hands-on proactive in approach Academic Qualification and certifications Bachelor s degree or equivalent in Information Technology or Computing or a related field Professional level certification in different Networking technologies such as Cisco Juniper Aruba F5 CCNP JNCIP ACMP etc Required experience Moderate level of work experience in technical implementation engineering specific to Networking technologies Moderate level of experience engaging with clients and conducting presentations Moderate level of experience in Networking technologies such as routing switching Wireless SDI distribution core and access layers Moderate level of experience in diagnosis and troubleshooting Workplace type On-site Working About NTT DATA NTT DATA is a 30 billion business and technology services leader serving 75 of the Fortune Global 100 We are committed to accelerating client success and positively impacting society through responsible innovation We are one of the world s leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI cloud security connectivity data centers and application services Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future As a Global Top Employer we have experts in more than 50 countries We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners NTT DATA is part of NTT Group which invests over 3 billion each year in R D Equal Prospect Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity We are committed to providing an environment free of unfair discrimination and harassment We do not discriminate based on age race colour gender sexual orientation religion nationality disability pregnancy marital status veteran status or any other protected category Join our growing global team and accelerate your career with us Apply today Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process for any reason Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you All email communications from an NTT DATA recruiter will come from an nttdata com email address If you suspect any fraudulent activity please

📌 Senior Associate Networking Technical Services Systems Integration Specialist (Mumbai)
🏢 NTT Data
📍 Mumbai