Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open source backup and recovery product line Zmanda Zmanda com delivers up to 50 savings in total cost of ownership TCO and best-in-class performance BETSOL Global IT Services BETSOL com builds and supports end-to-end enterprise solutions reducing time-to-market for its customers BETSOL offices are set against the vibrant backdrops of Broomfield Colorado and Bangalore India We take pride in being an employee-centric organization offering comprehensive health insurance competitive salaries 401K volunteer programs and scholarship opportunities Office amenities include a fitness center cafe and recreational facilities Learn more at betsol com Client has created a disruptive technology platform that connects the world s biggest brands with the largest network of gig-economy Service Partners in the BPO industry Innovations in energetic scheduling can deliver up to 200 intraday flex so Brands can be there for their customers Highly innovative virtual learning programs keep Brands aware of customers needs so they offer new solutions that grow share of wallet and increase revenue Service Partners select brands they love and deliver empathetic personal care that creates enduring relationships keeping Brands essential and growing Client is using the most innovative technology in the BPO industry to transform CXM for Brands and their customers The Project Manager provides project development leadership management and oversight for internal strategic projects These projects are normally major initiatives that require corporate guidance facilitation and oversight They will vary depending on size and scope and will require flexible tailored project management solutions The Project Manager oversees all aspects of a project using planning monitoring and controlling processes to ensure on time on budget delivery This position provides day-to-day project team management as well as communications with key stakeholders and subject matter experts to ensure successful execution It includes direct interaction with a broad range of senior technical and functional managers along with subject matter experts within client and external teams often acting as the single point of contact to client leads and or vendors Responsibilities Manages internal strategic projects typically IT-focused projects Ownership throughout the full project lifecycle - initiation planning execution closure Oversees and directs activities of project personnel client and client vendor to ensure project progresses on schedule and within prescribed budget Develops and executes against a detailed project plan work breakdown structure Disciplined documentation of project artifacts Acts as a brand ambassador for client when managing external facing projects Develops and delivers appropriate communications and updates to project stakeholders Provides cross-functional leadership in the management of enterprise projects Builds a collaborative environment for the project team Responsible for all aspects of the triple constraint Responsible for all Change Management Effectively manages risk - escalates concerns risks and issues with the appropriate sense of urgency Actively drives mitigation resolution of concerns risks and issues Analyzes project outcomes and documents lessons learned to team knowledge base Qualifications Minimum of ten years of related experience managing strategic and enterprise projects through a complete project lifecycle Must understand the SDLC Ability to manage client internal relationships and instill sense of confidence in ability to deliver objectives Must clearly demonstrate the ability to deliver projects on schedule within budget with a high degree of customer satisfaction Experience working with waterfall and agile project management methodologies Ability to effectively communicate written and verbally with clients stakeholders and senior leadership Ability to define and facilitate detailed project plans Demonstrated accomplishment in successfully managing concurrent projects and cross-functional project teams Demonstrated leadership qualities such as conflict issue resolution Excellent analytical and organization skills including the proven ability to adapt to a dynamic project environment and manage multiple projects The proven ability to manage key stakeholder interests in an ambivalent culture while at the same time managing conflicting priorities and business interests Very strong follow-up and organizational skills Must be able to present their project status professionally and clearly on a weekly basis to leadership Experience managing large and complex infrastructure and SaaS initiatives a plus Qualifications Education BE BTECH in Information Technology Computer Science or related field or equivalent Master s degree preferred PMP certification highly desired Additional Information The position is expected to work in Eastern Hours