As a Client Service Associate at Break The Code you will have the opportunity to work in a agile and fast-paced environment where you will be the first point of contact for our clients Your main responsibility will be to ensure that our clients receive top-notch service and support at all times Key Responsibilities 1 Respond to client inquiries and concerns in a timely and professional manner via phone email and chat 2 Assist clients with account setup troubleshooting and any other issues they may encounter 3 Collaborate with other teams to resolve client issues and improve overall customer experience 4 Maintain accurate records of client interactions and transactions 5 Identify and escalate priority issues to the appropriate channels 6 Keep up-to-date with product knowledge and industry trends to better assist clients 7 Provide feedback to the management team on ways to improve the client experience If you are a proactive and detail-oriented individual with excellent communication skills and a passion for customer service we would love to have you on our team Join us at Break The Code and be a part of a company that values innovation and excellence Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Work Location In person