About the Role We are looking for a proactive and customer-focused Customer Care Executive to handle student queries provide support and ensure a smooth customer experience The ideal candidate should have good communication skills and a problem-solving attitude Key Responsibilities Handle inbound and outbound calls related to student queries admissions fees exams and course details Provide accurate information and resolve student concerns professionally Maintain proper follow-up with students regarding updates requirements or pending tasks Assist students with documentation portal access exam forms and course guidance Manage query logs and update the CRM system regularly Coordinate with academic counseling and support teams to ensure issue resolution Maintain high-quality customer service and adhere to call guidelines Ensure timely communication of updates and notifications to students Skills Requirements Excellent verbal and written communication skills Customer-centric attitude with strong listening skills Ability to handle pressure multitask and manage calls efficiently Basic computer knowledge MS Office email CRM Problem-solving mindset and a positive attitude Freshers with strong communication skills are welcome Benefits Training on communication and student support Growth opportunities within support academic or counseling roles Friendly and professional work environment Job Types Full-time Permanent Fresher Pay 18 000 00 - 25 000 00 per month Advantages Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Work Location In person