Overview Responsibilities
Summary :
Job Summary We are seeking a skilled Workday Functional Analyst / Workday Consultant (2 - 8 years' experience) to support and enhance our in-house Workday HCM application. The role involves managing day-to-day production support activities, resolving tickets, and ensuring smooth system operations.
Key Responsibilities Provide end-to-end production support for Workday HCM modules.
Handle and resolve day-to-day support tickets, incidents, and service requests within SLA timelines.
Troubleshoot system issues, perform root cause analysis, and implement solutions.
Support business users with functional queries and system navigation.
Maintain data integrity and ensure compliance with HR processes.
Design and deliver custom reports, dashboards, and analytics using Workday reporting tools
Support ad-hoc reporting requests and analyze HR data to support business decisions.
Collaborate with cross-functional teams (HR, IT, vendors) for issue resolution and enhancements.
Perform configuration changes, testing, and deployments as required.
Document processes, solutions, and knowledge articles.
Required Skills & Qualifications 2-8 years of Workday functional support experience
Strong functional knowledge of Workday HCM.
Experience in production support and ticket management.
Exposure to modules such as Core HCM, Business Process Framework, Absence, Benefits, Compensation, Payroll etc.
Good analytical, troubleshooting, and communication skills.
Ability to work in a quick-paced, support-oriented environment.
Preferred Qualifications Workday HCM certification (nice to have).
Experience handling incident management tools (e.g., ServiceNow, Jira).
Qualifications Bachelors - Information Technology
On-Camera Video Interview Notice Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.
📌 Workday Analyst HRIS (Pune)
🏢 CompuCom
📍 Pune