Education Qualification Any Graduate Engineering Science Skills Primary - Technology Infrastructure Monitoring Tool - Zenoss 3 - Experienced Primary - Technology Infrastructure Monitoring Tool - SCOM LogicMonitor 3 - Experienced Secondary - Domain IT in Banking Customer Support 3 - Experienced Tertiary - Behavioral Aptitude Communication 3 - Experienced Certification Technology ZCP LMCA LMCP As a Level 3 Zenoss Administrator you will be responsible for advanced configuration optimization and management of Zenoss monitoring solutions for our IT infrastructure You will collaborate with Level 1 and Level 2 administrators provide expert support and ensure the effective monitoring of our systems Key Responsibilities on Zenoss 1 Zenoss Configuration and Optimization Lead the design setup configuration and optimization of Zenoss monitoring solutions for comprehensive IT infrastructure monitoring Customize Zenoss settings templates and data collection for maximum performance and reliability 2 Incident Detection and Response Configure and customize advanced alerting rules thresholds and incident response workflows in Zenoss Investigate and resolve complex incidents and performance issues ensuring timely resolution 3 Data Analysis and Insights Utilize advanced data analysis techniques to derive actionable insights from Zenoss monitoring data Create advanced reports dashboards and predictive analytics for resource performance optimization and incident prevention 4 Automation and Scripting Develop and maintain advanced automation scripts using Zenoss APIs and other relevant technologies to enhance monitoring and incident response Implement automation for proactive issue resolution and resource provisioning 5 Documentation and Knowledge Sharing Maintain comprehensive documentation of Zenoss configurations changes and best practices Mentor and train junior administrators sharing expertise best practices and providing advanced training 6 Strategic Planning Collaborate with IT and business stakeholders to align Zenoss strategies with organizational objectives Stay updated on industry trends IT infrastructure monitoring best practices and Zenoss updates Make recommendations for Zenoss enhancements Location India - Bengaluru Created On 04-Aug-2025