We are looking for a Customer Support Executive to join our growing e-commerce team The role will start with customer support and gradually include supply chain operations training provided This is a good opportunity for someone who wants to learn and grow in e-commerce Responsibilities Customer Support Respond to customer queries via phone email WhatsApp and chat Resolve issues related to orders deliveries refunds and replacements Maintain accurate records of customer interactions Provide clear and polite communication at all times Additional Responsibilities After Training Manage and monitor orders in Shopify related tools Track shipments delivery timelines and coordinate with logistics partners Help improve processes and reporting for smooth operations Requirements Strong communication skills in English and Hindi Basic computer knowledge MS Office Google Sheets Prior experience in customer support call center e-commerce is a plus Problem-solving attitude quick learner and detail-oriented Must be ready to work full-time from office What We Offer Performance-based bonuses and incentives Training provided on e-commerce operations Opportunities to grow into supply chain management Supportive and collaborative work environment If this role matches your skills and interest apply now to be considered Job Type Full time Pay 20 000 00 - 25 000 00 per month Benefits Flexible schedule Paid sick time Work Location In person Speak with the employer 91 85918 33017