Job ID 277953 Remote India 2 - 5 years About GreedyGame GreedyGame is a leading ad-tech company helping mobile app developers and publishers monetize through innovative user-first advertising products With over 1 500 apps onboarded we are redefining mobile monetization with native rewarded and gamified ad formats Read more about us Pubscale Offerwall Role Overview As a Customer Service Executive you ll act as the first line of support You ll ensure a smooth onboarding experience assist with basic technical queries and support day-to-day client operations especially managing inbound queries and performance metrics This is an immediate requirement contract role for 3 month may be extend looking as performance ideal for someone with solid communication skills an interest in ad-tech or mobile apps and a desire to learn and grow within a fast-paced team What You ll Do - Day to Day Manage daily inbound customer tickets via email and chat resolving queries related to integration and ad setup approximately 50-100 interactions month Assist in onboarding new clients guiding them through setup and ensuring a seamless experience Monitor and track client KPIs proactively identifying areas for improvement and adoption Collaborate with cross-functional teams Tech Sales to escalate and resolve complex client issues via Zoho CRM Maintain and update internal knowledge bases FAQs and customer education content Conduct post-integration follow-ups to drive product adoption and ensure customer satisfaction What We re Looking For 2-5 years of experience in client support onboarding or customer success internships count Excellent written and verbal communication skills Familiarity with CRM systems Zoho CRM preferred is a plus Preffered someone with B2C experience Why Join Us Work on a high-impact product solving real-world challenges for app developers Opportunity to grow into account management product consulting or technical success roles Workplace Type Remote Employment Type Contract Experience Level Mid-Senior-Level Monthly Compensation INR 25 000 - 35 000 Work Experience years 2 - 5 years Skills Onboarding Crm Mobile B2c Customer Communication Adoption

📌 Customer Service Consultant (India)
🏢 Greedygame Media
📍 India