Overview At NetApp we have a history of helping customers turn challenges into business opportunities That s because we bring new thinking to age-old problems like how to use data most effectively in the most efficient possible way As an Engineer with NetApp you ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting You ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity About NetApp NetApp is the intelligent data infrastructure company turning a world of disruption into opportunity for every customer No matter the data type workload or environment we help our customers identify and realize new business possibilities And it all starts with our people If this sounds like something you want to be part of NetApp is the place for you You can help bring new ideas to life approaching each challenge with fresh eyes Of course you won t be doing it alone At NetApp we re all about asking for help when we need it collaborating with others and partnering across the organization - and beyond Job summary The Senior Manager - AI and Generative AI Services will lead a high-performing engineering team to design develop and deploy cutting-edge AI solutions This role demands deep expertise in cloud platforms AI ML technologies and search architectures The manager will drive technical strategy ensure alignment with business goals and foster innovation across global teams while maintaining high standards of scalability performance and reliability Lead the technical vision and strategy Ensure alignment with business objectives Oversee the end-to-end development deployment and operation Ensure security availability operations scalability and performance Collaborate with cross-functional teams including product management engineering leadership data science and operations to deliver high-quality solutions Stay current and foster adoption of advancements in AI ML generative and agentic AI and cloud technologies Mentor hire and grow a global development services team Foster a culture of technical excellence and innovation Job requirements Proven ability to define and execute technical vision aligned with business objectives Experience mentoring hiring and growing global development teams Skilled in managing risks identifying bottlenecks and resolving technical challenges Experience in ensuring security scalability and performance of deployed services Ability to work cross-functionally with product data science engineering and operations teams Strong understanding of hyper-scale cloud platforms AWS Azure GCP Track record of delivering complex solutions for enterprise customers Education Bachelor s or Master s degree in Computer Science Engineering Data Science or a related technical field Minimum 7 years of experience leading fast-paced engineering product teams 5 years in developing and operating SaaS products in cloud environments 3 years of hands-on experience with AI ML technologies especially in search architectures and services Excellent oral and written communication skills At NetApp we embrace a hybrid working environment designed to strengthen connection collaboration and culture for all employees This means that most roles will have some level of in-office and or in-person expectations which will be shared during the recruitment process Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity EEO and to compliance with all laws that prohibit employment discrimination based on age race color gender sexual orientation gender identity national origin religion disability or genetic information pregnancy and any protected classification Why NetApp We are all about helping customers turn challenges into business opportunity It starts with bringing new thinking to age-old problems like how to use data most effectively to run better - but also to innovate We tailor our approach to the customer s unique needs with a combination of fresh thinking and proven approaches We enable a healthy work-life balance Our volunteer time off program is best in class offering employees 40 hours of paid time off each year to volunteer with their favourite organizations We provide comprehensive perks including health care life and accident plans emotional support resources for you and your family legal services and financial savings programs to help you plan for your future We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life If you want to help us build knowledge and solve big problems let s talk Submitting an application To ensure a streamlined and fair hiring process for all candidates our team only reviews applications submitted through our company website This practice allows us to track assess and respond to applicants efficiently Emailing our employees recruiters or Human Resources personnel directly will not influence your application Our values Put the customer at the center Care for each other and our communities Think and act like owners Build belonging every day Embrace a growth mindset Benefits Volunteer time off 40 hours of paid volunteer time each year Well-being Employee Assistance Program fitness and mental health resources to help employees be their best Time away Paid time off for vacation and to recharge