About the Role We are seeking a Customer Care Executive - Collections who will be responsible for following up with clients customers for outstanding payments resolving queries related to dues and ensuring timely collection The role demands excellent communication skills negotiation ability and a customer-first approach while maintaining professionalism Key Responsibilities Make outbound collection calls to customers regarding pending payments Send reminders through calls emails or messages as per process Negotiate and follow up on payment commitments Maintain records of interactions and update payment status in the system Resolve customer queries related to billing or dues Escalate chronic defaulters or disputes to the senior team Achieve monthly collection targets and adhere to compliance guidelines Requirements Minimum 6 months-2 years of experience in collections recovery telecalling Freshers with good communication skills can also apply Strong communication and persuasion skills Ability to handle difficult conversations professionally Basic knowledge of MS Office CRM tools Target-oriented and self-motivated Benefits Competitive salary with performance-based incentives Onsite role at Noida Sector 16 Opportunity to build a career in collections customer service and credit operations Job Types Full-time Permanent Fresher Pay 18 000 00 - 24 000 00 per month Benefits Adaptable schedule Leave encashment Life insurance Language English Required