Job description Job Title Customer Success Associate Location Saket New Delhi Employment Type Full-Time Job Summary We are seeking a proactive and customer-focused Customer Success to manage client interactions resolve queries and ensure customer satisfaction The ideal candidate should possess excellent communication skills problem-solving abilities and a customer-first approach Key Responsibilities Handle outbound calls address customer queries Provide accurate information about products services to customers Resolve complaints and escalate complex issues to the relevant department Maintain customer records and update databases with accurate details Follow-up with customers to ensure resolution and satisfaction Achieve daily weekly monthly targets related to customer service metrics Adhere to company policies compliance and quality standards Qualifications Skills Minimum 12th pass Graduate in any discipline with valuable in mathematics Prior experience in customer service call center or related field preferred Excellent verbal and written communication skills English Hindi regional language as per requirement Strong listening problem-solving and interpersonal skills Ability to multitask and work in a fast-paced environment Proficiency in MS Office and CRM tools is an added advantage Job Type Full-time Pay Up to 25 000 00 per month Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Success Associate (New Delhi)
🏢 Planyourworld Training Academy
📍 New Delhi