Job Req ID 47737 Location Mumbai IN Function VIBS About Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow The Company is developing infrastructure to introduce newer and smarter technologies making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence The Company is listed on National Stock Exchange NSE and Bombay Stock Exchange BSE in India We re proud to be an equal opportunity employer At VIL we know that diversity makes us stronger We are committed to a collaborative inclusive environment that encourages authenticity and fosters a sense of belonging We strive for everyone to feel valued connected and empowered to reach their potential and contribute their best VIL s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion Boldness Trust Speed and Digital Consequently our recruiting efforts are directed towards attracting and retaining best and brightest talents Our endeavour is to be First Choice for prospective employees VIL ensures equal employment opportunity without discrimination or harassment based on race colour religion creed age sex sex stereotype gender gender identity or expression sexual orientation national origin citizenship disability marital and civil partnership union status pregnancy veteran or military service status genetic information or any other characteristic protected by law VIL is an equal opportunity employer committed to diversifying its workforce Role Training Delivery Job Level Designation M2 AGM Function Department Enterprise Mobility Marketing Capabilities Location Mumbai Job Purpose Ensure seamless planning execution and governance of enterprise-wide training programs by leading end-to-end training operations Managing LMS admin systems stakeholder coordination and optimizing processes for scalability quality and learner experience Key Result Areas Accountabilities Training Program Execution Coordinate schedule and track all learning programs classroom virtual blended OJT across business units Ensure timely nominations invitations attendance and post-training actions 2 Training Operations Administration Own administrative processes including venue logistics booking vendor coordination material preparation trainer onboarding and feedback collection Ensure compliance with internal policies contracts and cost controls 3 Learning Management System LMS Administration Maintain accurate records of attendance completions assessments and certification in LMS Troubleshoot user issues and ensure system hygiene and data integrity Identify need for enhancements perform UATs ensure seamless roll-out of new features 4 Reporting Analytics Publish weekly monthly dashboards for training performance attendance feedback scores and effectiveness Track key KPIs participation completion average feedback score NPS etc 5 Process Quality Improvement Standardize templates SOPs checklists for training rollout Identify and implement improvements in learner communication scheduling and reporting 6 Stakeholder Vendor Management Work closely with business SPOCs trainers internal external HRBPs and IT Manage contracts invoices and SLAs with external training vendors or partners Core Competencies Knowledge Experience Core Competencies Highly Organized Manages multiple programs and deadlines with attention to detail Process-Driven Follows SOPs while seeking continuous process improvement Service Orientation Proactive in anticipating training needs and resolving admin gaps Tech-Savvy Comfortable working with LMS platforms Excel dashboards and digital tools Collaborative Communicator Builds strong working relationships with HR trainers and business leads Accountable Takes full ownership of smooth and timely program delivery 5-8 years in L D or HR operations 2-4 years in program management or training administration preferably in large enterprise or telecom workplace Hands-on experience in managing LMS coordinating large scale training programs and working with multiple vendors Must have technical professional qualifications Bachelor s or Master s in Human Resources Business Administration Mass Communication L D or related field mandatory Master s degree or PG Diploma in HR L D or Organizational development preferred Advanced excel PowerPoint Exposure to digital learning platforms and content authoring tools Articulate SCORM Strong project and program management skills Vodafone Idea Limited formerly Idea Cellular Limited An Aditya Birla Group Vodafone partnership