Service Delivery Ops Associate Manager (Chennai)

Service Delivery Ops Associate Manager (Chennai)

09 Aug
|
Accenture
|
Chennai

09 Aug

Accenture

Chennai

Skill required AML fraud mgmt - Financial Crime Fraud Management Designation Service Delivery Ops Associate Manager Qualifications Any Graduation Years of Experience 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model - powered by data intelligent technologies and talent Looking for someone with AML and Fraud mgmt experience Strategize architect Analyse design implement and contribute to engagements involving tools and processes associated with the prevention or management of fraud What are we looking for oWritten and verbal communication o Thorough understand of Claims life cycle and corresponding regulatory requirements o Knowledge of regulations like banking secrecy act USA Patriot Act Truth in Lending Act and knowledge of Banking regulations Reg Z o Overseeing the team s performance providing guidance and training and evaluating their performance o Must of 2 years of experience in managing card operations and should have Team leads reporting from multiple streams o Leading projects and processes related to data sampling modeling and validation o Ensuring the organization meets legal and regulatory obligations and adhering to policies and regulations o Reporting fraud metrics and monitoring the effectiveness of the fraud program o Identifying opportunities for improvement and driving operational change o Minimizing breaches and risk events and resolving operational incidents o Working with partners and key stakeholders to protect the organization s reputation o Querying and mining large data sets to discover transaction patterns o Reporting WBR MBR with insights oFraud Risk Management o Excellent interpersonal skills with the ability to communicate complex issues correctly and clearly to both internal and external customers o Demonstrated ability to work independently and make complex investigation decisions o Ability to establish robust client relationship o Excellent problem-solving skills and demonstrated ability to analyze problems logically and make rational data driven decisions o Self-disciplined diligent proactive and detail oriented o Preferred experience in customer handling end-user interactions through chats emails etc o Availability to work flexible hours including evenings weekends and holidays o People and Conflict Management skill o Client and Internal stake holder management Roles and Responsibilities oIn this role you are required to do analysis and solving of moderately complex problems o Typically creates new solutions leveraging and where needed adapting existing methods and procedures o The person requires understanding of the strategic direction set by senior management as it relates to team goals o Primary upward interaction is with direct supervisor or team leads o Generally interacts with peers and or management levels at a client and or within Accenture o The person should require minimal guidance when determining methods and procedures on new assignments o Decisions often impact the team in which they reside and occasionally impact other teams o Individual would manage medium-small sized teams and or work efforts if in an individual contributor role at a client or within Accenture o Please note that this role may require you to work in rotational shifts Any Graduation About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process Accenture is committed to providing veteran employment opportunities to our service men and women

📌 Service Delivery Ops Associate Manager (Chennai)
🏢 Accenture
📍 Chennai

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