Join our agile team at 360Global SEO PVT LTD a leading loan company dedicated to providing exceptional financial solutions to our valued customers With a commitment to integrity professionalism and customer satisfaction we strive to make a positive impact on individuals and communities through our services Position Overview We are seeking a Customer Service Representative to join our team and be the face of our company to our clients As a Customer Service Representative you will play a crucial role in delivering outstanding customer service resolving inquiries and ensuring a seamless experience for our customers Responsibilities Respond promptly and courteously to customer inquiries via phone regarding loan applications payments and general inquiries Provide accurate and comprehensive information about our loan products services and processes to customers Assist customers in completing loan applications understanding loan terms and guiding them through the application process Maintain detailed and accurate records of customer interactions Collaborate closely with other departments to ensure timely and effective resolution of customer requests and issues Qualifications High school diploma or equivalent Bachelor s degree preferred Prior experience in customer service preferably in the financial services industry or related field Excellent communication skills with a strong command of the English language Ability to empathize with customers and maintain a positive solution-oriented attitude in challenging situations Strong attention to detail and accuracy in data entry and record-keeping Ability to work in a fast-paced environment multitask effectively and adapt to changing priorities Strong problem-solving skills and ability to think critically and analytically Commitment to upholding ethical standards and maintaining confidentiality of customer information Benefits Market-competitive salary commensurate with experience Opportunities for career growth and professional development in a supportive and collaborative work environment location Mohali Phase -8B Job Type Full-time Pay 10 000 00 - 20 000 00 per month Schedule Night shift Supplemental Pay Performance bonus Ability to commute relocate Mohali Punjab Reliably commute or planning to relocate before starting work Preferred Location Mohali Punjab Required Shift availability Night Shift Required Overnight Shift Required

📌 Customer Service Representative (Punjab)
🏢 360 Global SEO
📍 Punjab