Job Title Trainer Location Bangalore Experience Required 5 years Languages Required English Hindi Preferred Industry Background NBFC Job Overview We are seeking an experienced and dynamic Trainer with over 5 years of expertise in delivering effective training programs specialized in training Customer Support Team The ideal candidate will have a strong background in the NBFC fintech sector and excellent communication skills in English and Hindi The Trainer will be responsible for onboarding upskilling and enhancing the performance of employees through structured training modules Key Responsibilities - Conduct onboarding process and product training for new and existing employees - Design update and deliver training content tailored to business and operational needs - Evaluate the effectiveness of training programs through assessments and feedback mechanisms - Coordinate with operations HR and leadership teams to identify training needs and skill gaps - Maintain training records reports and documentation - Facilitate soft skills communication compliance and process-related sessions - Ensure adherence to company standards and quality parameters Skills Requirements - Minimum 5 years of training experience preferably in NBFC Fintech organizations - Strong communication skills in English and Hindi - Experience working with lending platforms like Navi KreditBee Slice is highly preferred - Ability to design training modules and assess performance effectively - Robust presentation interpersonal and coaching skills - Proficiency in MS Office and digital training tools Preferred Attributes - Experience in sales collections customer service training - Understanding of fintech lending products and compliance standards - Ability to manage large batches and deliver high-impact sessions Job Type Full-time Pay 30 000 00 - 50 000 00 per month Benefits Health insurance Provident Fund Work Location In person

📌 Process Trainer - Nbfc (Karnataka)
🏢 Jai Finance India
📍 Karnataka