Relationship Manager Qualification Any Graduation Location Gurugram Ludhiana Salary Up to 6 5lpa Job Summary The ideal candidate will be the point of contact for customers This candidate will keep schedules provide feedback documentation and information in order to facilitate team activity They will also work closely with sales teams to maximize performance Key Responsibilities Coordinate sales teams Assure the quality of sales-related equipment and update if necessary Monitor the team s progress identify shortcomings and propose improvements To consolidate reports of day-to-day sales activities of the respective zone Organized and possess a high level of administration ability to effectively manage paperwork Coordinating with customers for pre- and post-dispatch formalities Follow-up for payment as per agreed terms Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form To meet customers after the finalization of order and discuss all terms conditions in front of the salesperson so that no confusion will be there at the time of final payment collection Develops strong customer relationship through appropriate client communication and the use of Professional Courteous and Ethical Interpersonal Interaction Ability to do multitask Skills- Well-organized with an aptitude in problem-solving Exceptional communication negotiation and problem-solving capabilities Proficiency in customer relationship management CRM tools Analytical skills to interpret data and make informed decisions Ability to work under pressure and maintain a customer-first attitude Key Competencies Customer Focus A deep understanding of customer needs and expectations Empathy The ability to handle sensitive situations with care and professionalism Accountability A results-oriented approach to meet organisational goals Adaptability Flexibility to handle dynamic situations and client expectations Benefits Competitive salary package up to 6 50LPA Health insurance and other benefits Opportunities for professional growth and development Team-oriented and dynamic work environment www regalokitchens com For any further concerns please do not hesitate to contact us Ritika Saraswat (phone hidden) HR Job Types Full-time Permanent Pay 35 000 00 - 50 000 00 per month Benefits Health insurance Leave encashment Life insurance Provident Fund Work Location In person