Job ID 292285 Hybrid Bangalore Karnataka India 2 - 5 years About GreedyGame GreedyGame is a leading ad-tech company helping mobile app developers and publishers monetize through innovative user-first advertising products With over 1 500 apps onboarded we are redefining mobile monetization with native rewarded and gamified ad formats Read more about us Pubscale Offerwall Role Overview As a Customer Service Consultant you ll act as the first line of support You ll ensure a smooth onboarding experience assist with basic technical queries and support day-to-day client operations especially managing inbound queries and performance metrics This is an immediate requirement contract role for 3 month may be extend looking as performance ideal for someone with strong communication skills an interest in ad-tech or mobile apps and a desire to learn and grow within a fast-paced team Responsiblities Manage daily inbound customer tickets via email and chat resolving queries related to integration and ad setup on high volume tickets Assist in onboarding recent clients guiding them through setup and ensuring a seamless experience Monitor and track client KPIs proactively identifying areas for improvement and adoption Collaborate with cross-functional teams Tech Sales to escalate and resolve complex client issues via Zoho CRM Maintain and update internal knowledge bases FAQs and customer education content Conduct post-integration follow-ups to drive product adoption and ensure customer satisfaction Skill Required 2-5 years of experience in client support onboarding or customer success internships count Excellent written and verbal communication skills Familiarity with CRM systems Zoho CRM preferred is a plus Preffered someone with B2C experience Workplace Type Hybrid Employment Type Contract Experience Level Mid-Senior-Level Monthly Compensation INR 25 000 - 35 000 Work Experience years 2 - 5 years Skills Customer Communication Adoption Crm Onboarding B2c Mobile

📌 Customer Service Consultant (India)
🏢 Greedygame Media
📍 India