Job Title CRM Helpdesk - Claim Processing Executive Health Insurance Company Watch Your Health Deployed at ICICI Lombard Location Mumbai - Onsite Experience Required Minimum 6 months in Health Insurance Qualification Graduate Employment Type Full-time Salary 18 000 - 22 000 per month About Watch Your Health Watch Your Health is a leading health-tech company that uses technology and data analytics to drive preventive healthcare and wellness engagement We partner with insurance companies corporates and healthcare providers to deliver innovative digital health solutions that promote healthier lifestyles Role Overview We are hiring a CRM Helpdesk - Claim Processing Executive to support employees of corporate clients with health insurance claim-related queries and documentation The role involves handling customer interactions coordinating claims and ensuring seamless service delivery Key Responsibilities Act as CRM implant at the client location for claim support Assist employees with claim submission tracking and policy-related queries Drive usage of the claims mobile application and guide users on process steps Serve as the single point of contact SPOC for allocated corporate accounts Handle inbound calls emails and escalations professionally Collect verify and dispatch claim documents as per corporate insurer requirements Coordinate with ICICI Lombard internal claims teams for smooth cashless priority processing Follow health insurance policies regulatory guidelines data confidentiality norms Travel between corporate branches twice a week for customer support Skills Requirements Minimum 6 months experience in the health insurance industry mandatory Robust knowledge of health claims and policy coverage Excellent English communication skills written verbal Good customer handling coordination documentation abilities Proactive organized and detail-oriented Willingness to travel locally for client support How to Apply Share your updated resume at recruiter26 watchyourhealth com or WhatsApp (phone hidden) Job Type Full-time Pay 18 000 00 - 22 000 00 per month Benefits Provident Fund Work Location In person

📌 Claims Processing Associate (Maharashtra)
🏢 Watchyourhealth.com India Private
📍 Maharashtra