Employment Type Permanent Closing Date 2 Nov 2025 11 59pm Job Title Senior Software Engineer - ServiceNow Job Summary As a Senior Software Engineer you thrive on understanding and translating customer needs into new products and capability You apply deep technical expertise and experience in software application layer solutions to develop and deliver scalable design blueprints across the end-to-end software development life cycle Your continuous learning and improvement mindset collaboration and influencing skills are critical to success in this role Telstra is Australia s leading telecommunications and technology company spanning over a century with a footprint in over 20 countries In India we re building a platform for innovative delivery and engagement that will strengthen our position as an industry leader We ve grown quickly since our inception in 2019 now with offices in Pune Hyderabad and Bangalore Focus of the Role ServiceNow Developer role involves designing developing and implementing various ServiceNow modules such as Customer Service Management Incident Problem Change Knowledge CMDB ITAM and Service Catalog workflows What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries opportunities to work where we do business Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births Employees are entitled to 12 paid holidays per calendar year Eligible employees are entitled to 12 days of paid sick casual leave per calendar year Receive insurance benefits such as medical accidental and life insurances What You ll Do Product Technology - Software Engineering IT develops and maintains Telstra s software and IT systems working on some really cutting-edge technologies Develop Deploy and improve specific technologies and their interaction with Telstra processes and systems to deliver products and services to customer business units Achieve a well-defined functioning and repeatable set of key business with product owners and technology processes to ensure consistent quality is maintained Perform application performance load analysis and assist in capacity planning as required to support the solution Peer Review and integrate all application requirements including functional security integration performance quality and operations requirements Learn new technologies quickly and able to implement the same Technology Assessments and Estimation of new features Participate into Technology POCs and technical forums to share knowledge About You 5-8 Years Relevant exp in Service now Integration experience is Mandate Hands on Experience in ServiceNow and having good knowledge of Integrations ServiceNow ITSM Incident Problem and Change Management ServiceNow - Integrations ServiceNow Administration ServiceNow Orchestration ServiceNow Implementation ServiceNow Component - Script includes client scripts scheduled jobs Business rules UI policies UI actions Update set Import set Back-end REST JSON Java XML XSLT apigee Spring Boot Front-end angular js ServiceNow JavaScript Splunk Integrations CMDB discovery tools ITSM Continuous integration and deployments with test automation feature branching using Bamboo Git Jira If you enjoy collaborating with different people and delivering amazing experiences for the customer we want to hear from you As part of your application with Telstra you may receive communications from us on 61 440 135 548 for job applications in Australia and 1 (phone hidden) for job applications in the Philippines and India When you join our team you become part of a welcoming and inclusive community where everyone is respected valued and celebrated We actively seek individuals from various backgrounds ethnicities genders and abilities because we know that diversity not only strengthens our team but also enriches our work We have zero tolerance for harassment of any kind and we prioritise creating a workplace culture where everyone is protected and can thrive As part of the hiring process all identified candidates will undergo a background check and the results will play a role in the final decision regarding your application We work flexibly at Telstra Talk to us about what flexibility means to you When you apply you can share your pronouns and or any reasonable adjustments needed to take part equitably during the recruitment process