We are looking for a courteous and guest-oriented Guest Service Associate GSA to join our hospitality team As a GSA you will be responsible for ensuring a seamless and welcoming experience for all guests by assisting with check-in check-out handling reservations and addressing guest needs with professionalism and warmth Responsibilities Welcome and assist guests during check-in and check-out Manage reservations cancellations and guest records accurately Handle guest inquiries requests and complaints with efficiency and empathy Coordinate with housekeeping F B and other departments to ensure smooth guest experiences Process payments and maintain accurate billing records Provide information about hotel services facilities and local attractions Maintain a professional and well-groomed appearance at all times Uphold service standards and contribute to guest satisfaction scores Requirements Minimum 1-2 years of experience in front office guest service hospitality background preferred Knowledge of hotel reservation property management software mandatory Strong communication skills in English and Tamil Hindi is an advantage Excellent customer service and problem-solving skills Ability to multitask and remain calm under pressure Flexible to work shifts weekends and holidays Job Type Full time Pay 9 211 62 - 17 000 00 per month Work Location In person

📌 Guest Service Associate (gsa) (Tamil Nadu)
🏢 Habitat Holding
📍 Tamil Nadu