Key Responsibilities Handle inbound and outbound calls with US customers Provide accurate information resolve queries and maintain strong call openings and closures Support client s hiring requirements by screening candidates and documenting outcomes in tools Deliver outstanding customer experiences while meeting quality and productivity targets Adhere to client-specific guidelines including US holiday schedules as per Accenture discretion Collaborate in a team-driven environment with flexibility for weekend shifts Eligibility Screening Guidelines Experienced 0 6-3 years Customer support contact center background preferred Undergraduates with 1 years of relevant experience are also eligible Mandatory PF history from previous organizations Must clear Versant Test with score 58 Strong English communication skills verbal written Confident in call handling introductions and closures Prior exposure to US contact centers is preferred Skills Required Excellent communication skills verbal written Solid problem-solving and interpersonal skills Flexibility to work in night shifts rotational workweeks Mon-Fri Tue-Sat or Wed-Sun Ability to handle pressure and client expectations Technical adaptability to use call handling CRM and reporting tools Hiring Process Initial Screening communication eligibility check Versant Test minimum score 58 Communication Voice Accent round Operations round Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Health insurance Education Bachelor s Preferred Experience Customer support 1 year Required contact center background 1 year Preferred Language English Required Work Location In person

📌 International Customer Support (Karnataka)
🏢 meetxo.ai
📍 Karnataka