Job Summary Combat Fitness Cult is seeking an experienced and dynamic Operations Junior to oversee and coordinate daily operations across our 5 fitness centres in Ernakulam The candidate will be responsible for ensuring efficient functioning high service quality staff management and business growth This role requires strong leadership organizational and people management skills with the ability to travel between centres as needed Key Responsibilities Branch Oversight Supervise daily operations Monitor and maintain standard operating procedures SOPs Ensure cleanliness safety and functionality of each centre Team Management Lead train and manage centre managers front desk staff trainers and support staff Schedule staff shifts and ensure proper staffing at all locations Conduct regular team meetings and performance evaluations Customer Experience Maintain high levels of customer satisfaction and address escalated concerns Implement feedback systems to improve member services and retention Sales Revenue Monitor monthly sales and membership targets for each centre Collaborate with sales and marketing teams to drive member acquisition and retention Analyze KPIs and implement strategies to improve performance Maintenance Inventory Oversee purchase repair and maintenance of gym equipment and infrastructure Manage vendor relations and ensure timely procurement of supplies Compliance Reporting Ensure all branches comply with local laws health and safety regulations Submit timely reports on operational metrics challenges and opportunities Key Skills Required Strong leadership and multi-location operations management skills Excellent communication and interpersonal abilities Problem-solving and decision-making capabilities Proficient in MS Office CRM and fitness software tools Basic knowledge of gym equipment maintenance is a plus Qualifications Experience Bachelor s degree in Business Administration Management or related field Minimum 0-1 years of experience in operations management preferably in fitness wellness or hospitality sectors Prior experience managing multiple locations is highly desirable Ability to travel frequently between branches Salary Perks Competitive salary based on experience Travel and communication allowance Performance-based incentives Complimentary membership at Combat Fitness Cult Job Types Full-time Permanent Work Location In person Job Types Full-time Permanent Pay 12 000 00 - 15 000 00 per month Work Location In person

📌 Operations - Junior (Kerala)
🏢 FX Wellness & Sports Tech
📍 Kerala