Skill required Marketing Operations - Campaign Management Designation Bus Technology Delivery New Associate Qualifications Any Graduation Years of Experience 0 to 1 years Language - Ability English Domestic - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do Help balance increased marketing complexity and diminishing marketing resources Drive marketing performance with deep functional and technical expertise while accelerating time-to-market and operating efficiencies at scale through Data and Technology Next Generation Content Services Digital Marketing Services Customer Engagement and Media Growth Services Role requires Digital Marketing Ads Promotion creation design The planning executing tracking and analysis of direct marketing campaigns These tasks span the entire lifecycle of a marketing campaign from inception to launch to evaluation of result What are we looking for Excellent written communication and organizational skills can be adaptable in adapting to the communication style of the end user s Ability to develop and deliver client-focused solutions to customer needs through on-going superior support interactions Critical thinking and strong problem-solving skills - able to investigate and follow-up appropriately or make judgments and escalate when necessary Comfortable with a rapidly changing environment Ability to learn retain and apply large amounts of product procedure policy and system information Ability to adapt and adjust communication style when dealing with customers with different cultures and practises 0-1 years of Experience in Troubleshooting and Customer Service Technical Support environment preferred Good understanding of Digital Marketing domain Preferred Good understanding of HTML CSS JavaScript Optional Basic knowledge of Google office tools or equivalent Google Docs Sheets Slides Gmail Knowledge on any of the Ad Servers would be an additional benefit Roles and Responsibilities Focus on delivering on key results like customer satisfaction first time resolution efficiency and quality metrics Demonstrate ownership high level of commitment and provide excellent customer service to the customer over email and chat Demonstrate innovation and intuition in identifying and escalating areas requiring operational adaptation and or improvement and working at a fast pace Solve end user s issues using innovative techniques identifying efficiency gains and conducting root cause analyses Be an Incredible Communicator Able to interpret queries of the end user and address end user s requests concerns in a timely manner with an aptitude for building strong client relationships Any Graduation
📌 Bus & Technology Delivery New Associate (Telangana)
🏢 Accenture
📍 Telangana
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