Title Store Manager

Reporting to – Area Sales Manager

Skip Level – Zonal Manager

ABOUT SPECSMAKERS

Specsmakers is a leader in crafting stylish, high-quality, eyewear at affordable prices. Specsmakers operates more than 250+ retail locations across Chennai, Bengaluru, Coimbatore, Hyderabad, Erode, Arakkonam, Guntur, Hosur, Kanchipuram, Karur, Karaikudi, Kumbakonam, Madurai, Mangaluru, Mysore, Nagercoil, Nellore, Puducherry, Salem, Thanjavur, Tuticorin, Tumkur, Trichy, Tirunelveli, Tirupur, Tirupati, Vellore, Viluppuram and also expanding into other cities. Specsmakers offers a wide variety of fashionable eyewear with high quality with a focus on reinventing the eyewear shopping experience, exceptional service with an unprecedented level of speed and convenience to make the process of buying glasses fun and enjoyable.

ABOUT THE ROLE

A Store Manager at Specsmakers acts as an significant link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store.

RESPONSIBILITIES

- Performing Sales in selling optical frames and lenses.




- Handling customers and suggesting them on selection of spectacle frames, optical lenses and sunglasses.
- For showroom managers to handle the complete store operations daily and to motivate the team.
- Plan, forecast, report on sales, cost and business performance in the outlet according to company requirement.
- Supervise and implement sales and promotional strategies and activities in the outlet.
- Supervise and manage cash and payment systems in the outlet in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
- Plan and implement outlet merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
- Manage and supervise selling and customer service activities and staff competence in the outlet, so as to optimize and sustain sales performance, profitability and customer satisfaction.
- Manage and supervise audit before sending work order to Assembly unit and also follow quality control system after receiving finished goods from Assembly unit and Warehouse.
- Coordinate effectively and timely with all concerned departments to ensure proper flow of communication and information.

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🏢 Specsmakers Opticians
📍 Tamil Nadu