Front Office Billing Executive Role & Responsibilities

- Handle OP/IP patient billing, registration, admissions, discharge and billing-related activities.

- Generate accurate bills, receipts, estimates and payment acknowledgements.

- Verify patient details, billing entries, tariffs, discounts, packages and insurance-related information.

- Coordinate with Doctors, Nursing, Pharmacy, Laboratory, Radiology, OT, Accounts and Insurance departments.

- Handle cash, card, UPI and other payment transactions and maintain proper records.

- Ensure daily cash collection and billing reconciliation.

- Process refunds, cancellations and billing adjustments as per hospital policy and authorization.

- Handle patient and attendant queries regarding billing, payments and charges professionally.

- Ensure all services are correctly captured in the HMIS/Hospital Billing Software.

- Coordinate with the insurance/TPA team for billing documentation and patient requirements.

- Prepare daily billing, collection and outstanding reports.

- Maintain confidentiality of patient and financial information.

- Ensure compliance with hospital SOPs, quality standards and NABH requirements.

- Support internal and external audits by providing required billing records and documents.

- Maintain proper handover between shifts and ensure smooth front-office operations.

- Escalate billing discrepancies, system issues and patient complaints to the concerned authority.

Preferred Candidate Profile

- Graduate/Diploma in Commerce,



Hospital Administration, Healthcare Management or related field.

- 1–3 years of experience in hospital front office/billing operations preferred.

- Experience in hospital billing, patient registration, admission/discharge and cash handling.

- Knowledge of HMIS/Hospital ERP/Billing Software is preferred.

- Basic knowledge of insurance/TPA billing will be an advantage.

- Good communication and interpersonal skills.

- Good knowledge of MS Office, Excel and basic computer operations.

- Robust numerical and documentation skills.

- Ability to handle patients and attendants politely and professionally.

- Good coordination, teamwork and problem-solving skills.

- Willingness to work in rotational shifts, including weekends/holidays, as required.

- Candidates with experience in a multispecialty hospital will be preferred.

Perks & Benefits

- Competitive salary based on qualification and relevant hospital experience.

- Professional and supportive working environment.

- Opportunity to work in a multispecialty hospital environment.

- On-the-job training and skill development.

- Opportunity to develop expertise in HMIS, hospital billing, insurance/TPA and front-office operations.

- Employee benefits as per hospital policy.

- Career growth opportunities based on performance and experience.

- Shift duty allowance/other applicable benefits as per hospital policy.

- Employee welfare and recognition programs, where applicable.

📌 Walk-in || Front Office Executive (Bengaluru)
🏢 Brindhavvan Areion Hospital
📍 Bengaluru