Collection Executive

Role & Responsibilities

- Make outbound calls to customers for overdue loan payment collections.

- Follow up with customers and ensure timely recovery of outstanding dues.

- Explain outstanding balances, payment schedules, and available repayment options.

- Negotiate repayment plans while maintaining a professional and customer-friendly approach.

- Resolve customer queries related to loan repayments and collections.

- Update customer interactions and payment status accurately in the CRM system.

- Coordinate with internal teams for account resolutions and payment confirmations.

- Achieve daily, weekly, and monthly collection targets.

- Ensure compliance with company policies, RBI guidelines, and collection ethics.

- Maintain confidentiality of customer information at all times.

Preferred Candidate Profile

- Minimum 6 months to 2 years of experience in Collections, Recovery, Telecalling, BPO, or the Financial Services industry.





- Freshers with excellent communication skills and a willingness to learn are also encouraged to apply.

- Strong communication, negotiation, and convincing skills.

- Ability to handle difficult conversations professionally.

- Basic knowledge of MS Excel, MS Office, and CRM software.

- Ability to work in a target-driven and fast-paced environment.

- Graduation preferred (12th pass candidates with relevant experience may also apply).

Perks and Perks

- Attractive Fixed Salary

- Monthly Performance Incentives

- Spot Incentives & Rewards

- Attendance Incentives

- Career Growth Opportunities

- Professional Training & Development

- Supportive and Positive Work Environment

- Employee Recognition Programs

- Paid Leaves as per Company Policy

- Opportunity to grow within a rapidly expanding FinTech organization

📌 Walk-in || Collection Executive (New Delhi)
🏢 Crednidhi
📍 New Delhi