- Graduate / Undergraduate candidates can apply
- MIn 1 year Experienced candidates
- Excellent English communication skills
- Robust customer-handling and problem-solving skills
- Comfortable working in UK shifts
Salary
- Attractive salary based on experience and interview performance
- Incentives as applicable
Job Responsibilities
- Handle inbound customer calls from UK banking customers
- Resolve queries related to accounts, debit/credit cards and transactions
- Assist customers with banking-related requests and complaints
- Follow security and verification procedures
- Maintain quality and customer satisfaction standards
- Identify opportunities for appropriate upselling/cross-selling