Job Title Business Analyst - Post Sales Job Summary We are looking for a detail-oriented and proactive Business Analyst Post Sales to bridge the gap between clients and technical teams after project onboarding The ideal candidate will be responsible for gathering analyzing and documenting client requirements ensuring seamless communication between stakeholders and supporting the delivery team in implementing solutions aligned with business needs This role requires robust analytical skills client handling experience and the ability to drive clarity in post-sales activities Key Responsibilities Act as the primary point of contact for clients post-sales to gather requirements and ensure smooth project initiation Translate business needs into detailed functional and technical requirements BRDs FRDs user stories wireframes Collaborate with developers QA teams and project managers to ensure client expectations are met Conduct requirement-gathering sessions workshops and client meetings to capture business needs accurately Support the project team during execution by clarifying requirements and managing change requests Perform gap analysis impact assessment and prioritize requirements in alignment with project goals Document workflows processes and use cases to ensure a clear understanding of business requirements Assist in user acceptance testing UAT by validating deliverables against requirements Build strong client relationships to ensure satisfaction and long-term retention Track and report project progress issues and requirement status to stakeholders Required Skills Qualifications Bachelor s degree in Business Administration IT or a related field 2 years of experience as a Business Analyst preferably in IT software services Strong skills in documentation requirement gathering and client communication Familiarity with tools like JIRA Confluence Trello or MS Office Suite Understanding of SDLC Agile and Waterfall methodologies Ability to translate complex business needs into actionable requirements Strong problem-solving analytical and organizational skills Excellent verbal and written communication skills Job Type Full-time Pay 600 000 00 - 1 000 000 00 per year Benefits Paid sick time Provident Fund Experience Business analysis 3 years Required Location Mohali Punjab Required Work Location In person