We are a global team of innovators and pioneers dedicated to shaping the future of observability At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems As we continue to expand our global footprint we re looking for passionate people to join our mission If you re ready to help the world s best companies optimize their digital applications we invite you to explore a career with us About New Relic At New Relic we deliver cutting-edge observability solutions that empower businesses with real-time insights into their software application and infrastructure performance As an industry leader our platform enables organizations to monitor analyze and optimize their systems for enhanced reliability and user experience Join us in transforming observability and driving innovation in a fast-paced digital landscape What You ll Do Develop and enhance New Relic s API Gateway which processes all GraphQL API requests using Elixir ERLang Engage in the design development and enhancement of our observability platform s core features delivering scalable and reliable solutions Collaborate with cross-functional teams in designing robust scalable and efficient systems that cater to the needs of a growing customer base Conduct regular research and experimentation with emerging technologies to enhance our platform s capabilities Translate business requirements into technical solutions by working closely with product managers designers and other stakeholders Identify and resolve performance bottlenecks applying optimizations to ensure platform stability and availability Promote a culture of continuous learning improvement and innovation within the engineering team sharing knowledge and fostering professional growth Your Opportunity Bachelor s degree in software development engineering or a related technical field 6 years of experience as a software engineer working with Elixir ERLang Good understanding of Elixir frameworks and related design patterns Experience in designing developing and maintaining large-scale software systems Good understanding of scalable distributed systems and microservices architecture Familiarity with API ecosystems including security performance and transport requirements Passion for exploring new technologies and finding creative solutions to complex problems Excellent collaboration abilities with the capability to work effectively with cross-functional teams and communicate technical concepts clearly Keep up-to-date with technologies like AWS Azure GCP serverless Docker and Kubernetes Bonus Points Hands-on knowledge of Ruby and Java with an understanding of their respective ecosystems Contribution to open-source projects Experience working with or building GraphQL schemas Experience building and maintaining high-throughput pipelines and distributed systems Experience working on observability products particularly in the SaaS vendor space Fostering a diverse welcoming and inclusive environment is important to us We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us - including nontraditional ones Their experiences and perspectives inspire us to make our products and company the best they can be We re looking for people who feel connected to our mission and values not just candidates who check off all the boxes If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to resume newrelic com We believe in empowering all Relics to achieve qualified and business success through a flexible workforce model This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid Our hiring process In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification Note Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to the San Francisco Fair Chance Ordinance Headhunters and recruitment agencies may not submit resumes CVs through this website or directly to managers New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic New Relic develops and distributes encryption software and technology that complies with U S export controls and licensing requirements Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location If relevant we will provide more information later in the application process Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics Review our Applicant Privacy Notice at https newrelic com termsandconditions applicant-privacy-policy