Customer Support Executive Position Customer Support Executive Experience 0-3 Years Freshers can apply Location Your Company Location Employment Type Full-time About the Role We are looking for a dedicated and customer-focused Customer Support Executive to join our team The ideal candidate will be responsible for handling customer queries resolving issues and ensuring a positive customer experience across various communication channels calls emails chat etc Key Responsibilities Handle inbound and outbound calls emails and chat support for customer queries Provide accurate information and resolve issues in a timely manner Maintain customer satisfaction by delivering professional and friendly service Record customer interactions complaints and feedback in the system Escalate unresolved issues to the concerned department for quick resolution Follow communication scripts and company policies to maintain service quality Meet performance targets including response time resolution rate and customer satisfaction scores Required Skills Qualifications Graduate Undergraduate in any discipline Excellent verbal and written communication skills in English knowledge of regional languages is a plus Strong problem-solving skills and ability to handle customer concerns patiently Basic computer knowledge MS Office CRM tools preferred Ability to work in a fast-paced environment with versatile shifts Benefits Competitive salary with performance incentives Growth opportunities and career development Supportive work culture and training programs Health and wellness benefits if applicable Job Types Full-time Permanent Fresher Pay From 15 000 00 per month Benefits Cell phone reimbursement Health insurance Life insurance Paid sick time Provident Fund Work Location In person

📌 Customer Support Executive (cse) (Tamil Nadu)
🏢 Micah HR Management
📍 Tamil Nadu