Job Opening Digital Marketing Customer Support Trainee Location Kollam Kerala On-site Employment Type Full-time Entry-level About the Role We re seeking a passionate and creative Digital Marketing Customer Support Trainee to join our on-site team in Kollam This dual-role opportunity is ideal for freshers or early-career professionals eager to gain hands-on experience in digital marketing while also developing customer engagement skills You ll be involved in campaign execution content creation and direct customer interaction making you a key player in both brand visibility and customer satisfaction Key Responsibilities Digital Marketing Tasks Assist in planning and executing digital marketing campaigns Support SEO and SEM efforts to improve website visibility Create engaging content for social media platforms Monitor analytics and prepare performance reports Collaborate with design and content teams to align messaging Customer Support Activities Respond to customer inquiries via email chat and social media Assist in resolving basic product or service-related issues Document customer feedback to inform marketing strategies Coordinate with internal teams to ensure timely issue resolution Maintain a positive and professional tone in all customer interactions Requirements Bachelor s degree in any subject Basic understanding of digital marketing tools Google Analytics Meta Ads etc Robust written and verbal communication skills Empathy and patience in handling customer queries Willingness to learn and adapt in a fast-paced environment Must be available to work on-site in Kollam What We Offer Mentorship from experienced marketing and support professionals Exposure to real-time campaigns tools and customer engagement practices A collaborative and growth-oriented work culture Salary based on performance Job Types Full-time Fresher Pay 11 370 57 - 29 582 05 per month Work Location In person

📌 Digital Marketing & Customer Support Trainee (Kollam)
🏢 WAFERCHIPS
📍 Kollam