Health Renewal Operations Specialist Sales Operations Specialist Health Renewal Operations Job Title Health Renewal Operations Specialist Sales Operations SpecialistExperience 1 - 3 Years in Health Renewal Operations Education Any GraduateLocations GurgaonAbout the Role The Health Renewal Operations Specialist will be responsible for managing post-sale activities such as documentation KYC verification and renewal processes for health insurance customers This role requires attention to detail process orientation and excellent customer handling skills with inclination to cross sell or upsell Key Responsibilities - Manage end-to-end KYC checks documentation and policy renewal processes - Coordinate with customers to collect and verify required documents - Maintain accurate records of renewals compliance checks and customer interactions - Work closely with insurers and internal teams to ensure timely policy renewals - Ensure high accuracy and efficiency while meeting renewal and process timelines - Identify opportunities to cross sell up sell to existing customers Requirements - 1-3 years of experience in health insurance operations renewals KYC processing - Solid written and verbal communication skills - Detail-oriented with good stakeholder and customer handling abilities - Familiarity with compliance requirements in insurance operations - Basic computer and Excel skills About the Company It is a leading fintech platform transforming the way new-age Indians manage their finances By leveraging technology we offer smarter faster and more convenient financial solutions With over - 1000 crore in monthly investments and 2 million transactions we hold a significant share of the online investment market ref updazz com