We are seeking a highly organized and proactive Service Coordinator to join our team The ideal candidate will act as the central point of contact for service operations coordinating between clients technicians and internal teams to ensure timely and efficient service delivery You ll be responsible for managing schedules resolving customer issues and maintaining service records Key Responsibilities Coordinate and schedule service appointments installations and repairs Assign service tasks to technicians based on priority location and skill set Serve as a point of contact for customer inquiries updates and issue resolution Monitor service requests and ensure they are completed within SLA timelines Maintain accurate records of service reports complaints and resolutions Follow up with customers post-service to ensure satisfaction and gather feedback Work closely with the inventory logistics team to ensure availability of service tools and parts Assist in preparing service-related documentation and reports Ensure compliance with company policies safety standards and quality procedures Support continuous improvement initiatives in service delivery Requirements Bachelor s degree in Business Administration Operations or related field 6month to 1 year of experience in service coordination customer support or a similar role Solid organizational and multitasking abilities Excellent communication and interpersonal skills Familiarity with CRM or service management software is a plus Ability to work under pressure and manage changing priorities Proficient in MS Office Word Excel Outlook Preferred Skills Prior experience in facility management field service coordination or engineering services Knowledge of logistics scheduling or dispatch operations Basic understanding of service contracts and SLAs Job Type Full-time Pay 26 000 00 - 27 000 00 per month Benefits Cell phone reimbursement Commuter assistance Health insurance Provident Fund Work Location In person

📌 Service Coordinator (Karnataka)
🏢 Vertex Techno Solutions (B
📍 Karnataka