Program Strategy Planning Define and articulate the overall program vision scope and objectives in alignment with the organization s strategic priorities Develop comprehensive program plans including roadmaps timelines budget estimations resource allocation and governance structures Identify and define interdependencies between projects within the program and with external initiatives Establish clear program deliverables success criteria and KPIs Program Execution Oversight Lead and manage multiple IT projects concurrently ensuring they are delivered on time within budget and to the required quality standards Oversee project managers and their teams providing guidance mentorship and support to ensure project success Monitor program progress identify potential deviations and implement corrective actions Ensure adherence to established IT standards methodologies e g Agile Waterfall Hybrid and best practices JIRA-based Project Management Reporting Utilize JIRA and other project management tools to manage program backlogs track project progress and report on key metrics Create and maintain JIRA dashboards and reports to provide real-time visibility into program health project status and team performance to all stakeholders including senior leadership Ensure consistency and accuracy of data within JIRA across all projects in the program Stakeholder Management Communication Act as the primary point of contact for all program-related communication providing regular updates to senior leadership steering committees and key stakeholders Manage stakeholder expectations proactively addressing concerns and resolving conflicts Foster strong relationships with cross-functional teams business units vendors and external partners Prepare and present program status reports dashboards and executive summaries Risk Issue Management Proactively identify assess and mitigate program-level risks and issues Develop contingency plans and escalation procedures to address critical challenges Implement lessons learned processes to continuously improve program delivery DevSecOps Delivery Pipeline Oversight Demonstrate familiarity with modern development and operational practices including the principles of DevSecOps Provide oversight and guidance on the implementation of CI CD pipelines ensuring security automation and continuous delivery are integrated throughout the program s projects Collaborate with engineering and security teams to ensure secure coding practices and automated vulnerability scanning are part of the development lifecycle Resource Budget Management Manage the overall program budget tracking expenditures and ensuring financial discipline Optimize resource utilization across the program including internal teams and external vendors Negotiate contracts and manage vendor relationships as needed Quality Governance Establish and enforce program governance frameworks policies and procedures Ensure quality assurance and control processes are integrated into all program activities Drive continuous improvement initiatives within the program management function Qualifications Education Bachelor s degree in Computer Science Information Technology Engineering Business Administration or a related field Experience 12 years of progressive experience in IT with at least 5-7 years in a dedicated IT Program Manager or Senior Project Manager role successfully delivering complex IT programs Hands-on expertise with JIRA and other Atlassian products for project tracking reporting and dashboard creation Proven experience managing programs encompassing diverse technologies e g software development cloud migration cybersecurity data analytics etc Strong track record of leading and motivating cross-functional teams including direct reports and matrixed resources Experience working with both agile and waterfall methodologies practical experience in an Agile Scrum environment is highly desirable Experience in a global delivery model or working with distributed teams is a plus Experience in vendor management and contract negotiation Technical Acumen Extensive knowledge of using JIRA for complete project management Knowledge of CMMi best practices Solid understanding of various IT domains e g software development lifecycle network infrastructure cloud computing cybersecurity data management Familiarity with DevSecOps principles CI CD pipelines and automation tools e g Jenkins GitLab CI Azure DevOps Familiarity with modern IT architectures and technologies e g microservices APIs cloud platforms like AWS Azure GCP Certifications Highly Preferred Program Management Professional PgMP Project Management Skilled PMP SAFe Scaled Agile Framework Agilist or other Agile certifications Soft Skills Exceptional leadership and team-building skills with the ability to inspire and influence Outstanding communication presentation and negotiation skills Strong analytical problem-solving and decision-making abilities Excellent stakeholder management and conflict resolution skills High degree of emotional intelligence and adaptability Ability to thrive in a quick-paced dynamic and sometimes ambiguous environment Strong business acumen with the ability to link IT initiatives to business value Working Conditions Typically an office environment but hybrid or remote work options may be applicable May require occasional travel both domestic and international for stakeholder meetings or vendor engagements May involve working extended hours to meet critical deadlines or manage international time zone differences

📌 It Program Manager (Haryana)
🏢 Maruti Suzuki
📍 Haryana