We are actively seeking a Customer Support Associate with a strong background in Customer Service and Technical Support The ideal candidate will handle inbound and outbound calls respond to customer queries across phone email and live chat and manage basic technical support tasks including ticketing follow-ups and issue escalation The role demands excellent communication skills empathy and a solution-oriented mindset to ensure a high level of customer satisfaction Key Responsibilities Handle inbound and outbound customer calls in a courteous and professional manner Assist customers by providing accurate information resolving concerns and offering technical guidance where applicable Manage support inquiries via phone email and live chat in a timely and effective manner Log technical issues and service requests by managing support tickets Monitor and update ticket status ensuring timely resolution and appropriate follow-up Escalate unresolved or complex issues to the relevant internal teams with clear documentation Maintain detailed and organized records of customer interactions and resolutions Candidate Requirements Minimum 1 year of experience in customer service call center operations or technical support Hands-on experience in managing both inbound and outbound calls Strong verbal communication skills in English and Hindi Good understanding of basic technical troubleshooting and issue resolution Strong interpersonal skills with a professional empathetic and solution-oriented mindset Why Join Us Be a part of a supportive growth-driven environment where your contributions directly impact customer success If you re passionate about delivering exceptional customer service we want to hear from you Share your resume with us 91 93808 39640 Apply now and take the next step in your customer support career Job Types Full-time Permanent Pay 20 000 00 - 35 000 00 per month Perks Health insurance Paid sick time Provident Fund Experience Customer support 1 year Required Technical support 1 year Required Language Hindi Required Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Support Associate (Karnataka)
🏢 Zeblaze Solutions
📍 Karnataka