Job Title Reservation cum Sales Specialist Location Chattarpur-Mehrauli New Delhi Office Timings 09 30 AM to 06 00 PM Experience Required 2-3 years Industry Wellness Hospitality Travel Healthcare Department Sales Reservations Role Summary We are looking for dynamic and customer-focused Reservation cum Sales Specialists who will act as the first point of contact for prospective clients The ideal candidate will understand the essence of wellness tourism and be skilled at providing personalized consultations and closing bookings with a blend of empathy influence and professionalism Key Responsibilities Handle reservation queries via calls emails WhatsApp and other platforms Provide in-depth consultation on Ayurveda packages stay options and therapies Convert inquiries into confirmed bookings by engaging with leads effectively Upsell and cross-sell wellness programs room upgrades and extended stays Follow up with leads and maintain a healthy sales pipeline Ensure booking accuracy in the reservation system and maintain client records Coordinate with the resort team in Kerala for special client requests and updates Handle payment follow-ups and confirmations professionally Deliver an exceptional guest experience during all touchpoints pre-arrival Ideal Candidate Profile - DISC Based High I Influence Strong communication and persuasion skills Builds rapport quickly and maintains positive relationships Energetic enthusiastic and confident in client interactions Moderate D Dominance Results-oriented with a focus on achieving targets Confident in handling objections and closing bookings Takes initiative to follow up and resolve client concerns proactively Supportive Traits S Steadiness Calm and empathetic especially with wellness clients C Conscientiousness Detail-oriented and ensures booking accuracy Experience Skills Required 2-3 years of experience in hospitality reservations sales roles Preferably from the wellness healthcare or travel sector Experience in handling domestic international clients Familiarity with CRM reservation systems Consultative selling approach with ability to tailor offerings to client needs Excellent phone email and WhatsApp communication skills Knowledge of Ayurveda wellness services is a plus Soft Skills Active listening and client empathy Patience and emotional intelligence Time management and organizational skills Culturally aware and professional demeanor Sal 30-40k Send cv Job Types Full-time Permanent Pay 30 000 00 - 40 000 00 per month Perks Health insurance Provident Fund Schedule Day shift Morning shift Supplemental Pay Performance bonus Yearly bonus Work Location In person

📌 Reservation Sales Specialist (New Delhi)
🏢 Thinkbiz Consulting
📍 New Delhi