Product Strategy Leadership Define and champion a clear multi-year product vision and strategy for the platform and integrations aligned with overall business objectives Mentor and develop at least one direct report fostering a culture of excellence and growth within the product team Conduct thorough market customer and competitive analysis to identify current integration opportunities and unmet needs Develop and manage a product roadmap that balances foundational infrastructure projects new integration development and long-term strategic goals Effectively present product strategy insights and recommendations to the executive leadership team and other key stakeholders Technical Execution Integrations Demonstrate expert technical acumen by translating complex API specs and technical documentation into detailed user stories functional requirements and business solutions Oversee the entire product development lifecycle for all integrations from initial discovery and technical design to launch and iteration Collaborate closely with engineering to build scalable reliable and high-quality platform services and integrations Proactively identify and resolve potential issues risks and dependencies across multiple internal and external systems to ensure seamless integration Own the relationship with external integration partners ensuring smooth implementation and interoperability Data-Driven Optimization Communication Define and track key performance indicators KPIs for platform health integration performance and product success Use data-driven insights to optimize the product prioritize features and make sound investment decisions Act as the subject matter expert and primary advocate for the platform and its critical role within the organization Build strong collaborative relationships with cross-functional teams including engineering design marketing and sales to ensure successful launches Requirements Bachelor s Degree in a related field is preferred 8 years of experience in software product management with a significant portion in a technical or platform-focused role Strong consideration will be given to candidates with experience in restaurant SaaS Proven track record of launching and managing successful complex technical products such as platforms APIs or large-scale integrations Demonstrated ability and commitment to leveraging AI tools to perform job duties this is a requirement for every team member at the company Demonstrated experience managing and mentoring product managers Expert-level technical acumen with a deep understanding of APIs system integration patterns and platform architecture Experience working in an agile environment Excellent analytical skills with a proven ability to derive insights from both quantitative and qualitative data Exceptional collaboration communication and cross-functional partnership skills Strong business and financial acumen Strong presentation skills with executive presence Flexibility to work during US hours at least till 5 pm ET is essential for this role Candidates must have their own system work setup for remote work