DESCRIPTION A strategic and people leader for a large team the City Manager of Amazon Now is empowered with complete operations responsibility a city She he will work to create dark stores network serve customers with best in class quick commerce experience and manage building level cost efficiencies coupled with driving Regional National level key Brilliant Basics Initiatives Key job responsibilities Ensure a secure work environment Lead and supervise a team of cluster Managers TL s as direct reportee s supported by PAs in Operations Responsible for the overall Quality Productivity and dark store performance Strategic planning and forecasting appraise performance resolve problems and address staffing needs Review work forecasts and determine productivity requirements to produce deliver during the day to meet the overall building objectives Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders Taking up cross functionally the adoption of best practices Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing Apprise teams down the line of new process implementation and control measures required Carryout resources planning periodically and remove reduce capacity constraints if any in coordination with Resource planning and Finance teams Ensure best practices in people management and accountable for compliance Connections and scorecards Manage People and team development Create leaders and talent pipeline Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives BASIC QUALIFICATIONS 3 years of performance metrics process improvement or lean techniques experience Bachelor s degree or equivalent or 3 years of Amazon blue badge FTE experience Work a flexible schedule shift work area including weekends nights and or holidays PREFERRED QUALIFICATIONS Experience in quick commerce industry Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner Job details IND HR Gurugram Fulfillment Center Management Fulfillment Operations Management